Shipping Information

Shipping Costs (Australia only)

Standard Shipping - $10.00

Express Shipping - $15.00

Delivery Time

Orders will typically be shipped within 1-2 business days, except for personalised items which can take 5-7 business days. Estimated delivery within Australia is around 2-5 working days, with the possibility of up to 10 working days for remote locations. If you need a faster delivery, you can choose Express Post during checkout.

Shipping Policy

All packages are dispatched via Australia Post, and a tracking number will be provided to your email address for your convenience.

Regrettably, occasional delays may occur during transit, which are beyond our control. In the event that no one is present to receive the order, the carrier reserves the right to leave it in a secure location, away from plain view. However, if the delivery driver deems that no safe place is available, the parcel will be taken to the nearest post office for your collection.

Monochrome Baby cannot be held responsible for parcels marked as delivered but subsequently go missing (such cases are not covered under insurance either). During checkout, you have the option to choose 'signature on delivery' if you prefer someone to sign for the delivery instead of leaving it in a safe location. Kindly ensure you select this option if it suits your preference.

Please note that Monochrome Baby is not liable for delays or any loss or damage related to late deliveries.